Privacy Policy
1. Data controller
The controller responsible for the personal data collected through the website www.lagatamaula.com is Miriam Pons, with address at C/Sant Josep 4, 08391 Tiana (Barcelona, Spain), Tax ID (NIF) 46689881L, and contact email info@lagatamaula.com.
2. Data we collect
We collect the personal data you voluntarily provide when placing an order, contacting us, or subscribing to our communications:
- Identification and contact details: name, surname, shipping and/or billing address, email and phone number.
- Purchase data: products purchased, order history and amount.
- Technical data necessary for the store to function: cart/session and language cookies (see our Cookies Policy).
We do not collect or store banking details: payments are processed securely through the relevant payment gateway.
3. Purpose of processing
We process your personal data to:
- Manage and process your orders, including shipping and invoicing.
- Handle your queries, questions or exchange and return requests.
- Comply with our legal and tax obligations.
- Send you communications about our products, if you have given us your consent to do so.
4. Legal basis
The legal basis for processing your data is the performance of the contractual relationship arising from your order, compliance with legal obligations (tax and accounting), and, where applicable, your explicit consent to receive marketing communications.
5. Data retention
We retain your personal data for as long as necessary to manage your order and, subsequently, for the periods legally required to comply with tax and accounting obligations.
6. Data recipients
Your data is only shared with the third parties strictly necessary to provide the service: courier companies (GLS, Correos) to deliver your order, and the payment gateway you choose to process payment. We do not sell or share your data with third parties for commercial purposes.
7. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability at any time by writing to info@lagatamaula.com, stating the right you wish to exercise and attaching a copy of a document proving your identity.
You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing of your data does not comply with current regulations.
8. Security
We have implemented the necessary technical and organisational measures to ensure the security of your personal data and to prevent its alteration, loss or unauthorised access.
9. Changes to this policy
We may update this privacy policy to adapt it to legislative developments or changes in our processes. We recommend that you review it periodically.